Service Advisor - Hatfield, United Kingdom - H.R. Owen
Description
The type of person we are looking for:
- You will have previous experience as a Service Advisor within the Motor Industry.
- You will be able to take ownership of your role, with strong attention to detail and an ability to multitask and find innovative solutions to difficult problems.
- You will have strong written and verbal communication skills, and will be able to accurately use computerized systems where possible
- You will be able to deliver the highest levels of customer service to both external customers and the internal Service Department, maintaining the customer contact system.
- You will have a passion for the luxury industry, be able to recognise excellence and have good knowledge of the brands H.R. Owen work with.
- You will be confident and proficient in the use of Microsoft Office (Word, Excel, PowerPoint & Outlook).
- You will have outstanding interpersonal skills. You will communicate regularly with a wide range of people at all levels across the company.
- You will have up to date knowledge of Service/Warranty Procedures to ensure any claims are processed fairly and as quickly as possible.
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