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Admissions Coordinator - London, United Kingdom - Moorfields Eye Hospital NHS Foundation Trust

Moorfields Eye Hospital NHS Foundation Trust

Verified Company

London, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To provide an effective admissions service for a designated service or group of consultants and be the primary point of contact for patients and staff for any administrative issues relating to those admissions.

To ensure that patients are given clear information regarding their surgery arrangements and that their surgical pathway is managed smoothly and efficiently, in line with RTT rules.

Work closely with the responsible surgeons, lead nurses, pre-assessment and theatres to ensure that theatre lists are appropriately utilised.

Ensure that any patients who have their surgery cancelled are managed effectively and safely. Ensure that any cancelled theatre slots are filled.

Ensure that all waiting lists and admissions are managed in line with the Trust's access policy

The post holder will be a member of the trust's admissions team reporting to the Clinic Manager and Clinic Supervisor.

You will be required to work closely with:

Consultant surgeons and their teams
Lead nurses
Preassessment staff
Theatres
Medical secretaries

Other operational management colleagues

PROBATIONARY PERIOD

During the probationary period, your suitability for continued employment will be assessed and provided a satisfactory standard is achieved and maintained, your employment will be confirmed.

The probationary period may be extended

Or your employment terminated either during or at the end of probation, in line with the trust Probationary Policy.

For the duration of the probation period, the notice period will be in line with contractual obligations on either side.

Moorefield's Eye Hospital

An inclusive culture focusing on making employees feel appreciated and connected. Organizations that have an inclusive company culture strive for diversity and value different perspectives. Employees from all backgrounds have equal opportunities to advance within the company, develop new skills and contribute to important decisions

Ensure that all admissions are arranged in line with the trust's access policy.

Be responsible for ensuring that all patients are added to the waiting list within 24 hours of the decision to admit.

When the date has been agreed with the patient in clinic ensure that all information OpenEyes/PAS is accurate and that the patient has had a pre-assessment appointment made and a post-op appointment made (where appropriate).

Ensure that all surgery dates are arranged with choice and that all offer dates are reasonable (at least three weeks notice).

Where it is not possible to contact a patient by telephone ensure that a robust partial booking process is followed.

Ensure that every patient has a pre-assessment appointment. Be responsible for booking pre-assessment appointments.

Liaise closely with the surgeons, their teams and the lead nurses to ensure that the theatre lists are booked appropriately.

Regularly review future lists and ensure that unused slots are kept to a minimum.

Where a patient requires transport or an interpreter ensure that arrangements are made for these to be booked.

Regularly review the waiting list for the designated service ensuring that all patients have a date and that that complies with RTT requirements.

If there are any patients without a date investigate these and offer a date as soon as possible.