Commerical Disputes Officer - London, United Kingdom - UK Health Security Agency

UK Health Security Agency
UK Health Security Agency
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

beBee Recruiter
Description
Job Title -Commercial Disputes Officer

Profession

  • Commercial
Directorate

  • Commercial
Full Time equivalent

  • 37.5 hours
No of Roles

  • 1
Contract Type

  • Permanent
Location

  • National
Working Pattern

  • Full Time /Part Time / Flexible Working/ Hybrid Working/ Job Share
Grade & Salary -Grade HEO. £29,160 - £39,691 National banding £29,160 - £35,612. Outer London - £31,070 - £37,829 Inner London - £32,978 - £39,691

New entrants to the Civil Service are expected to start on the minimum of the pay band.


This fast paced and rewarding role sits within our Supplier Escalations and Disputes Team, which supports a wide range of stakeholders and business needs.

We are a small, friendly and diverse team based across the UK with responsibility for dealing with Supplier Disputes.

These can either be claims from suppliers disputing outstanding payments, or they can be claims that UKHSA has against suppliers, for example over-charging or failure to deliver a product or service to the correct standard.


In this exciting role, the job holder will support the senior team in resolving high profile, high value disputes, reducing the amount of costs incurred by HM Treasury (HMT) and recovering sums owed from suppliers who have caused damages.

Through working with a team that values support and collaboration, this role provides excellent career development opportunities.

You will be given the support and coaching you need to be successful in your role with the right level of autonomy to get on with the job.

As a team we support a wide range of stakeholders and business needs, including:

  • Clinical and Public Health
  • Covid19 Vaccine Unit
  • Health Protection Operations
  • Science
  • Technology
  • Testing Operations


The UK Health Security Agency (UKHSA) is responsible for protecting every member of every community from the impact of infectious diseases, chemical, biological, radiological and nuclear incidents and other health threats.

This role sits within UKHSA's award winning Commercial Directorate, which played a critical role during the COVID-19 pandemic.

Truly dynamic, our teams operate at significant pace in a commercially complex environment to procure a diverse range of goods and services in a highly competitive global market.


Dispute management:


  • Responsibility for establishing the key facts surrounding small supplier disputes.
  • Liaise with key stakeholders including Operations, Commercial, Finance, and Legal.
  • Obtain all records relevant for the case.
  • Establish a detailed timeline of events leading up to the dispute.
  • Work with the senior disputes team to contribute to a strategy to deal with the dispute and agree next steps with the internal stakeholder group.

Process, Policy and Risk Management:


  • Maintain comprehensive audit trails for all documentation with support from the team.
  • Contribute to monthly reports.
UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders.

To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities.

We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.


Essential Criteria:


  • The ability to build strong working relationships and experience of working with a range of stakeholders to deliver objectives.
  • Demonstrable research and analysis skills.
  • Demonstratable reporting skills, including creating regular insight packs alongside broader reporting methods.
  • Excellent communication skills, verbal and written.
  • Proficiency in Microsoft Office package.
Selection Process

This vacancy is using Success Profiles and will assess your Behaviours and Experience


Stage 1:
Application & Sift


This should outline your skills, experience, and achievements, providing evidence of your suitability for the role, with particular reference to the Experience criteria or the essential criteria (outlined in the person specification section).


Stage 2:
Panel Interview

All applicants that progress to interview will be assessed on behaviours / experience - through Success Profiles. The interview will be conducted remotely over Microsoft Teams


The Behaviours you will be tested on are:

  • Making Effective Decisions
  • Managing a Quality Service
  • Delivering at Pace
  • Working Together
  • Communicating & Influencing

Reserve List:


  • UK nationals
  • National
s of Commonwealth countries who have the right to work in the UK

  • National
s of the Republic of Ireland

  • Relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • Relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • Certain family members of the relevant EU, EEA, Swiss or Turkish nationals


We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles.

Once this j
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