Customer Service Sales Advisor - Lochgilphead, United Kingdom - Jewson

Jewson

Verified Company

Lochgilphead, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service and Sales Advisor -
Jewson Builders Merchants - Lochgilphead

Our ambitious
Jewson team
in Lochgilphead are looking for an enthusiastic and dedicated
Customer Service Advisorwho prides themselves on delivering first class service and who aspires to really make a difference.

In this exciting role, you will be responsible for contributing and exceeding customer expectations whilst supporting achievement of sales and profit targets through upselling and cross-selling products.

A
Customer Service Advisor is an essential role within the branch network, you will have the opportunity to experience a bit of everything from working in the branch.

This role has a strong focus on customer service, so it is great for someonewho loves to build relationships with customers both face to face and over the phone.

Hours of work:
Monday to Friday 8am-5pm | Alternate Saturdays 8am-12pm (44.5 hours/week)

What will I be doing?

Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values
Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
Use our inhouse systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
Keep the branch and yard looking clean and tidy, to make a great first impression on our customers
Maintain stock levels, carrying out regular stock counts
Work with colleagues to suggest opportunities for improvement

This is a permanent full-time position with lots of room to progress within the branch and develop your skillset by working in different areas.

Is this role right for me?
First and foremost, we always want to recruit great people that really understand our values and ways of working.

Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out yourrole within Jewson.

So if you have a passion for delivering great customer service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit