Email and Print Engagement Adviser - Brighton, United Kingdom - Pensions Regulator

Pensions Regulator
Pensions Regulator
Verified Company
Brighton, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Details:


Reference number:


Salary:

- £27,410 - £35,673- between £27,410 and £35,673 per annum dependent on skills and experience, plus excellent benefits package
Job grade:

  • Other
  • R&O 1
  • Officer
    Contract type:
  • Fixed Term
    Length of employment:
  • 12 month fixedterm
    Business area:
  • TPR
  • Communications
    Type of role:
  • Communications / Marketing
    Working pattern:
  • Flexible working
    Number of jobs available:
  • 1Contents
Location

About the job


Benefits:

Things you need to know

Location

  • Brighton, South East England, BN1 4DWAbout the job

Job summary:


About us
More than half the UK working population rely on The Pensions Regulator (TPR) to regulate their retirement savings.

With a career at TPR, you'll be joining an organisation that will impact on millions of lives for decades to come.

Everyone at TPR plays an important role in helping to keep more than £2trn of savings safe.

We're committed to bringing people into TPR who are ready to make a difference and put UK savers at the heart of what we do.

It is important to us that TPR remains a great place to work. We do all we can to help our people reach their full potential with learning, secondment, and development opportunities. We put our 900+ employees first, supporting flexible working and offer a diverse, lively, and inclusive environment. This includes our Disability Network, Family Network, LGBT+ Network (Proud), and Women's Network, which offer spaces to connect.


Our new corporate strategy outlines a bold and challenging vision of how pensions regulation should evolve to keep pace with a change in the scale and nature of the industry.

We are at the start of that journey. Join us to find out what part you can play.


Job description:


Role


Working closely with the Communications Lead you will be responsible for managing the end-to-end direct communications programme with our fulfilment supplier to support trustees and their enablers to comply with their new Pension Dashboards legal duties.

Ensuring timely, accurate deployment of digital and print activity.


A confident communicator, you will be organised and pay great attention to detail, always seeking out best practice and new efficient ways of doing things to gain results.


This role provides an exciting opportunity to work in a critical area of the Pensions Dashboards programme, identifying, enabling, delivering, and analysing behaviour change campaigns to improve compliance performance with new regulations.


Responsibilities

You will:

  • Manage the endtoend execution of all digital and print communications ensuring all are delivered on time, error free, ensuring all processes are reviewed to ensure efficiency is optimised.
  • Manage the development of new processes to support the timely deployment of a direct marketing programme.
  • Create a cross channel testing framework for digital and print campaign optimisation.
  • Develop briefs to establish clear requirements for all digital and print campaigns.
  • Manage own workload and trusted customer data according to UK-GDPR and company policy.
  • Test and proof all communications as necessary ensuring that content and links are correct and on brand.
  • Support with the coordination and delivery of programme webinars.
  • Responsible for regular content creation and posting of content to our social media channels.
  • Reporting, analysis & continual monitoring of channel performance, using our CRM Platform (Dynamics 365), Social media platform (Hootsuite) and Analytics tools (Google Analytics and Power BI) to help advise and influence the future campaign approach to increase compliance.

Person specification:


Essential and desirable criteria

Essential:

  • Experience of using CRM solutions (Microsoft Dynamics Marketing preferred)
  • Experience of delivering campaign collateral to brand and quality standards
  • Experience of working with content and design teams to develop compelling online content.
  • Understanding of social media channels and management tools such as Hootsuite.
  • A sound understanding of Google Analytics and preferably Power BI
  • Understanding of GDPR and Privacy legislation
  • Demonstrable experience of putting in place systems and processes to measure and evaluate the impact of communications activities for future optimisation.
  • Understanding of segmentation, personalisation and targeting principles
  • Process driven with excellent planning and organisational skills

Desirable:

  • A robust knowledge of project management disciplines, including Agile methodologies.
  • Familiarity with a regulatory environment

Person specification

  • Ability to prioritise and use initiative
  • Calm under pressure
  • Proactive and flexible
  • Problem solving and analytical skills
  • Attention to detail and accuracy
  • Personable and team player

Benefits:


Salary and benefits
As well as a salary between £27,410 and £35,673 we offer:

  • Civil Service Pen
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