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Business Support Officer - London, United Kingdom - Colbern Limited

Colbern Limited

Verified Company

London, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Business Support Officer
Lambeth
Contract
£124.34 per day PAYE

Our client is looking for an experienced Business Support Officer.

To provide a comprehensive, professional, proactive, customer focused business support service to the organisation, enabling services to meet their statutory and legal obligations and our Borough Plan.

Principle accountabilities

Provide comprehensive business support service as required, duties may include; mailbox management, finance processing, inputting, storing and archiving of data, meeting arrangements, caseload management and note taking.
Maintain IT systems, including local and corporate IT systems, spreadsheets, databases to be able to produce appropriate outputs, e.g. reports.
Update IT systems to ensure that individual records are up to date with information required for statutory returns and local datasets, ensuring the data is up to date, accurate and reliable.
To work flexibly across the service, working on a range of activity to provide proactive support to service users.
To manage a demanding and reactive workload in a responsive way to assist the Business Support Team Leader to meet key objectives and external regulatory requirements.
To ensure the professional delivery of established business processes such as database management to support the organisation.
To work with colleagues and team leaders to identify areas for improvement, ensuring the support offer remains appropriate for all service users.
Embrace new technology to support service users, to ensure that the level of support offered is flexible and in line with Lambeth's ways of working.
To work methodically to prioritise work and meet deadlines.
Use innovative and imaginative thinking to improve service delivery.
Undertake other duties appropriate to the post that may reasonably be required from time to time.

Ability to provide efficient and effective administrative support

Excellent word processing skills and able to compose

correspondence on standard issues

Excellent levels of literacy and numeracy.

whilst understanding the needs, timescales and deadlines of others

Ability to deal diplomatically and confidentially with a wider range of stakeholders internally and externally

Ability to work with minimum supervision, using problem solving skills and initiative to provide a customer focused support service.

Ability to identify improvements to processes and systems and to share the recommendations with the wider team.

Resilience and ability to work with sensitive and sometimes challenging information.

Ability to work flexibly, balancing competing priorities and meeting deadlines.

The first part of our recruitment process is to send your CV.

Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities.

Colbern Limited along with our clients are an equal opportunities employer.