Control Room Operator - Livingston, United Kingdom - Amberstone Security

Amberstone Security

Verified Company

Livingston, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Amberstone Security is a dynamic and forward-thinking company who prides itself on the quality of its staff and the service they provide. The company is an approved Contractor through the SIA and is placed within the top 5% of all security providers which benchmarks our high quality within the industry and shows us as best in class.

We have an opportunity in our Livingston office for a Controller. A valid SIA/CCTV license is preferred but not essential.

Main Responsibilities:

First line of contact for our clients.
Making and receiving calls to ensure staff are on site.
Logging complaints, incidents and issues via the relevant forms and handing over when required
Reviewing call monitor and coaching officers the book on process if not using automated system and likewise for tablet booking on
Reactive to situations such as management engagement from customer complaints
Crime desk supporting when the analysis is out of the business
Tech monitoring on screens and compliance checking and reporting none usage
CCTV monitoring.

Vacancy

Shifts - 6
on 3 off as a mixture of days and nights.

Day Shifts

Night Shifts

Pay Rate:
£12.04 per hour

Benefits of working with Amberstone Guarding:

SIA Licence Renewal
Auto enrolment pension scheme
Investment into training
Perkbox incentive scheme which includes discounts and an employee assistance programme.
Company uniform provided

Applicants must be able to provide a full 5-year checkable work or back to school history.

Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address.