Floating Support Worker - Richmond, United Kingdom - Look Ahead Housing and Care

Look Ahead Housing and Care
Look Ahead Housing and Care
Verified Company
Richmond, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job profile:


  • The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
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Job details:
Job details:

Job reference

  • REQ00483
  • Date posted
  • 19/06/202 Application closing date
  • 19/07/202 Location
  • Richmond
  • Salary
  • GBP £24,882.00 Per Annum
  • Package
  • 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
  • Contractual hours
  • 40
  • Basis
  • Full time
  • Job category/type
  • Full Time, Permanent
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Floating Support Worker:

Job description
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We're looking for a kind, compassionate and resilient Floating Support Worker to join our Mental Health Service in Richmond. No personal care or experience is required, just the right values.

£24,882.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
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Want

to feel valued? You'll feel at home here.

  • Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, awardwinning Learning & Development and a culture that welcomes all. These aren't token gestures we've thought long and hard about how best to support our team.

After all, our people are doing something amazing:
helping to transform lives every day._

We look to enable vulnerable people living in a variety of different tenures and a geographical area in the community to move towards greater independence by providing a flexible and individually tailored support package.

Floating Support Worker will give practical support to help people maintain their tenancy, stay well, exercise choice and control in their care and lives and participate in the community.

Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

This role involves lone working within the community.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

_


What you'll do:


  • Undertake keyworking responsibilities for a caseload assigned by the Team Leader / Manager
  • Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
  • Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
  • Building supportive, trusting relationships with customers.
  • Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
  • Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
  • Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
  • Empower customers to ensure they receive the service and benefits they are entitled to
  • Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
  • Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
  • Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
  • Adhere to Look Ahead's Policies and Procedures
  • Engage in learning and development activity to increase knowledge and skills
  • Provide daytoday instruction/supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate
  • Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
  • Involving customers in the design, development and delivery of the service
  • Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
  • Adhering to all other Look Ahead's policies and procedures
  • Engaging in learning and development activity to increase knowledge and skills

About you:


  • Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
  • Approachable and open behaviour
  • Prefers working as part of a group or team
  • Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
  • Has a practical and logical mind and is naturally well organised
  • Thrives on change and enjoys dynamic diverse environments
  • Is confident with high levels of selfesteem
  • Is respectful, articulate and sensitive in style of communication
  • Is essentially customerfocused
  • Is motivated towards excellence and
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