Systems Support Lead - Middlesbrough, United Kingdom - Modis UK

Modis UK

Verified Company

Middlesbrough, United Kingdom

4 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role:

Systems Support Lead

Location:

Middlesbrough

Flexible Hybrid Working

Salary:
£40K - £50K

Type:
Permanent
Are you a Systems Support Lead with a strong sense for problem solving?

My client is a solutions provider giant in the industrial sector.

They are looking for an experienced Systems Support Lead to come in and hit the ground running and join their growing team in their Middlesbrough office.

The role is to provide critical support and improvements to the business systems and to successfully lead a support team.

Role Overview

Provide solutions for the line of business ICT systems
Implement solutions to improve the efficiency of the systems
Understand and document business requirements
Provide project handovers
Training and educating end users
Manage and lead systems support team

Skills and Experience

Previous experience in systems support role
Strong troubleshooting and problemsolving skills are essential
P1 response / investigations
Knowledge of ICT systems, technical development, and system implementation
ITIL / agile
Service delivery and improvement
Previous ERP system integration/migration/upgrade experience
Configuration and management
Experience in working with internal and external stakeholders

This is an extremely exciting role within a prestigious organisation. If this is of interest to you, please do not hesitate to apply.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.