Front of House Reception Adminstrator - London, United Kingdom - Hospital of St John & St Elizabeth

Hospital of St John & St Elizabeth
Hospital of St John & St Elizabeth
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Ref
18624


Division/Department
OPD, AHP & Patient Services | OPD Reception (0510)


Location
Onsite - Hospital/Hospice


Employment type
Full-time


Salary
£25,104


DBS required
Standard


Hours
37.5


Closing date
15/07/2023


Description


We are looking for a Reception Administrator to work within the Front of House team who is professional, well-organised and can provide high quality administrative support.


As part of the front of house team, you will be the first contact and be committed to ensuring all patients, staff and visitors continually receive a friendly welcome as well as professional and polite assistance.

You will also have responsibility for providing high quality administrative and clerical support service to the Imaging Department.


Located in leafy St John's Wood on the Jubilee line, minutes from Central London, our luxury private Hospital has an international reputation for providing the highest quality of care to patients and is unique in that all profits fund our onsite Hospice, St John's.

What are the responsibilities of this Front of House Reception Administrator role?

  • Receive patients, clinicians, staff and other visitors to the Hospital in a welcoming and professional manner.
  • Arrange appointments for inpatient and outpatient examinations, liaising with clinicians, patients and other members of the Imaging team as appropriate.
  • Ensure all Request Forms and clinical documents are scanned into the RIS
  • Undertake all aspects of patient registration, charging and examination scheduling using the hospital PAS and RIS systems, ensuring that all data is correct and up to date.
  • Coordinate requests for specialised examinations with the availability of radiologists and other service providers.
  • To maintain cash floats and raise invoices according to the Hospital policy
Am I the right person for this Reception Administrator role?

  • Literate and numerate with a good level of education to GCSElevel (or equivalent) standard
  • Proven office and customer service experience in previous employment
  • Previous experience in a customer service role
  • Desirable previous experience in a clinical setting
  • IT literate to include windows, Microsoft Word, Excel and Access
  • Able to work within a team
  • Ability to process data and amend computerised records
  • Good organisational skills and able to work to tight deadlines
  • Ability to work in a busy environment and under pressure
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