Tenancy Management Officer - Ipswich, United Kingdom - Babergh and Mid Suffolk District Council

Tom O´Connor

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Description

About the Tenancy Management Officer role:

To support the Central Suffolk Lettings Team by providing the coordination of administrative tasks to ensure an efficient private lettings service including the Rent Deposit Scheme and the Rent Guarantee Scheme.


The Tenancy Manager has a responsibility to liaise with the owner of proposed and ongoing properties following referral by the Lettings Negotiator to ensure the best use of the property with the best return to the landlord and to the tenants, who are interested in the best value for their money, including reasonable safety measures and compliance with fair housing laws.

To monitor the use of the Councils' Central Suffolk Lettings property portfolio units by managing the daily spreadsheets and completing appropriate paperwork associated with the letting of private rented properties.

Full time, part time and job share opportunities will be considered.


What we are looking for in our Tenancy Management Officer:

You will have experience of managing private rented and/or social tenancies and tenants including rental issues, repairs, voids, matching of tenants to properties and helping with the smooth day to day running of a busy, successful portfolio of property.

Ideally, you will have proficient knowledge of Universal Credit and homelessness legislation.

You should have a working knowledge of Landlord and Tenant Law and be experienced in advising Landlords and tenants on their rights and responsibilities.

You will need to develop positive relationships with tenants and Private Landlords and agents to promote the Councils Rent Guarantee Scheme.


About Us:


Working together across our Councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk We are proud of the role we play in creating the environment, economy, and communities for our districts.

We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two Areas of Outstanding Natural Beauty (AONB) within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK


Benefits you'll receive as our Tenancy Management Officer:

  • Great opportunities for learning and development
  • Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years' service, plus bank holidays)
  • Competitive Local Government Pension Scheme. Wellbeing Support Programme
  • Employee Assist Programme
  • Health Care Options

Our ways of working:


Work is what we do, not where we go We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working.

(Business needs permitting) This has worked well for us and is something we will be continuing with.

Closing date: 5pm Thursday 10th August 2023


We are committed supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.


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