Contact Centre Team Leader - Sheffield, United Kingdom - Crystal People Consultancy

Crystal People Consultancy

Verified Company

Sheffield, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you looking to develop your contact centre career? Then this could be a great opportunity for you. Experienced Contact Centre Team Leader required to join expanding business in Sheffield with clear career development path.

Managing, coaching, call monitoring and performance planning for a team of 15 agents. Using reports to drive performance and identify focus areas. Meeting and managing client expectations. Energising your team to achieve high levels of motivation. Providing ongoing training and coaching for the team. Upholding company standards and policies within your team.

Great working hours (no shifts) and salary £ competitive / dependent on experience plus good bonuses potential and great benefits.

Job Type:
Permanent

Salary:
£23,000.00-£32,000.00 per year

Schedule: