Initial Referral Officer - Walsall, United Kingdom - Walsall Council

Walsall Council

Verified Company

Walsall, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Initial Referral Officer - Ref: SS

Description

Initial Referral Officer - Ref: SS01523
Adult Social Care - Walsall - Hybrid Working

Salary G5 £23,194 - £26,845 per annum

1 Full Time Post - 37 Hours a Week

Full Time post 8.45am - 5.15pm (Mon to Thurs) 8.45am - 4.45pm on Fridays

This is an exciting opportunity to join our team of highly skilled referral officers supporting adults in Walsall.

The role entails taking new referrals, and dealing with queries for anyone contacting Walsall Adult Social Care for the first time including people who may need support with their physical health, mental health, learning disability, sensory needs, need for occupational therapy, etc.

The team is also responsible for receiving all safeguarding adults referrals ensuring the information we have is accurate and processed in a timely way to be worked on by an appropriate practitioner.

The overall objective of the team is to gather information, signpost and focus on getting people the right help first time.

This post is covered by the Government's Code of Practice on the English Language Fluency Duty for public sector workers.

The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English

Closing date:
Friday 14th July 2023

Primary Location:
GB-GB-Walsall

Work Locations:
Civic Centre Zone 1J_WS1 1XU_LOC_61 Civic Centre Zone 1J Darwall Street Walsall WS1 1XU

Job:
Social Care (NON HCPC)

Organisation:
Walsall Council BU

Job Posting:
Jun 23, 2023, 5:00:53 AM