Senior Housing Support Assistant - High Wycombe, United Kingdom - The ExtraCare Charitable Trust

The ExtraCare Charitable Trust

Verified Company

High Wycombe, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

High Wycombe, Buckinghamshire, United Kingdom, HP13 5GA

£25,301 - £25,301 per annum

Permanent

Full time

Posted:
Friday, February 16, 2024

Closing:
Friday, March 29, 2024

SENHOUSHGV160224

The ExtraCare Charitable Trust are recruiting for a Full-Time Senior Housing Support Assistant on a permanent contract to lead and line manage 2 part time Housing Assistants and work with the wider team, based at our Hughenden Gardens Retirement Village in High Wycombe.

This is a fantastic opportunity for someone who has experience in providing Housing Support and would like to further their career.

You will be line managing 2 part time Housing Assistants therefore leadership skills is key.

As a Senior Housing Support Assistant you will be supporting older people to live as independently as they can and understand the challenges older people face.

We would like to hear from you if you would like to join our friendly team at Hughenden Gardens Village.

Hughenden Garden Retirement Village has facilities which includes a Bar & Bistro, state of the art Gym, Shop, Hair & Beauty salons, entertainment, activities and much more

Our benefits include

Contributory Pension
Employee Assistance Programme
Life Assurance
Cycle to work scheme
33 days annual leave including bank holidays
Option to purchase or sell additional annual leave
Free use of onsite fully equipped Gym

Role Details

Role: Senior Housing Support Assistant

Hours: 37.5hrs

Flexibility to work some evenings and at least one weekend day up to 4 hours.
Contract: Permanent
Salary: £25,301 per annum

What will you do as our Senior Housing Support Assistant?

Arrange to visit residents or households within the Village to assess property condition, and ensure tenancy / lease conditions are being adhered to
Signpost residents to our Housing Officer / Welfare Benefits Advisor / Village Manager / Repairs Team where appropriate for further interventions and if tenancy or lease breach is identified
Raise issues of concern relating to resident safety and wellbeing, including safeguarding issues to the appropriate Manager
Assist with Village surgeries to provide advice and guidance to residents in respect of tenancy / lease and / or other services available within Village
Provide advice and guidance to residents to report property repairs, liaising with the Repairs Team
Facilitate viewings for prospective residents including show around home and promoting our facilities.
Support and line manage 2 part time Housing Support assistants
Keep accurate records in order to manage Anti Social Behaviour

Our ideal Senior Housing Support Assistant will have experience:

Of working in ideally a housing related or support services providing advice & guidance and excellent customer service
Competent IT and administration skills
Of compliance and auditing preferably in a social care setting
Experience with lettings, income management and/or Anti-Social Behaviour handling (preferable)
Experience with facilities management.
Understanding of rent and service charges (preferable)
Engaging, positive personality and a Team Player
Empathetic, friendly, and able to build relationships with residents who will have varying needs.
Solution focused with a creative outlook to resolve issues
Able to work under pressure calmly and prioritise your work
Good record keeping & attention to detail.

ExtraCare strives to create a workplace that fully reflects society.

We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.

Don't miss out
Closing Date: 28th February 2024 (or before)