Call Centre Manage - Shipley, United Kingdom - 360 Resourcing Solutions

Tom O´Connor

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Description

Job Advert:
Client Communications Manager (Contact Centre Manager) - 12-Month Fixed-Term Contract


Salary:
[Insert Salary or Salary Range Here]


About the Role:
Join our team as a Client Communications Manager on a 12-month fixed-term contract.

Based at our Head office in [City], you'll lead, manage, and inspire Client Communications Advisors, driving performance to achieve targets.

You'll oversee outbound and inbound services, optimize recall processes, and ensure timely and on-brand communications. Strong leadership, analytical skills, and previous call centre management experience are required.


About Us:
We're not your typical opticians and audiologists. Our commitment is different. Your well-being is our priority, so we offer unique benefits, from private healthcare to team nights out. Grow professionally and enjoy a supportive career focused on exceptional customer service.


What's on Offer:

  • 12month fixedterm contract
  • Supportive working environment
  • Attractive benefits package
Join our team and discover a rewarding career with us.

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