Community Mental Health Service Manager - Watford, United Kingdom - NFP People Limited

NFP People Limited

Verified Company

Watford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Community Mental Health Service Manager

An exciting opportunity has arisen to join the employer's popular hub, Henry Smith House.

Position:
Community Mental Health Service Manager

Location:
Watford (and surrounding area)

Hours:
Part-time: hours per week, flexible across Monday to Friday

Salary:
£35,000 - £40,950 FTE (depending on experience and qualifications)

Closing Date: 30th June 2023

Benefits:
Pension scheme, EAP from Health Assured, career development & training opportunities, 23 days annual leave rising to a maximum of 28 days plus bank holidays, flexible working hours

About the Role

If you are looking for a job that motivates you every day, this could be the opportunity for you.

You will be part of a team which ensures that Henry Smith House is a rewarding place to be for members.

The organisation's Mental Health Service in Watford has been successfully supporting the community for over 25 years.

The Henry Smith House service offers both building based and outreach services to individuals with Mental Health conditions in Watford and the surrounding areas.

At Henry Smith House you will work with individuals who have a Mental Health diagnosis and other complex needs, the organisation follows the ethos of the Recovery Model of Support by engaging with individuals in developing their skills to manage their own mental well-being and enabling them to achieve independence and move on.

Key responsibilities of the Community Mental Health Service Manager include:
*Capacity planning (rota planning of staff and volunteers for one to one and group support) and monitoring throughout cases.
*Ensuring that paid and volunteer staff adhere to the standards of mental health support practice and case management.
*Ensuring that support staff are inducted on the use of respective Patient Database systems and adhering to the electronic record keeping policy and information governance requirements.
*A proactive approach in project planning, delivering on targets, case management supervision and taking responsibility for understanding and disseminating service information related to target areas and the service's key performance indicators.
*Ensuring that staff follow correct guidelines for managing client waiting lists and placing them in appropriate support.
*Recruiting and inducting all staff and volunteers in line with the organisation's policies and procedures and recruitment criteria.
*Organising and delivery of periodic training workshops for staff according to service needs and promoting team building as part of CPD requirements (continuous professional development).
*Ensuring that the service is operating to full capacity to meet performance target levels as well as planning for and managing allocations/waiting lists.

About You

The Community Mental Health Service Manager role requires a high level of professionalism, strong leadership, and excellent organisational and management skills.

You must be able to coordinate and oversee the provision of a range of community mental health support services in line with contractual KPIs.

You will also need to have a good understanding of the range of clinical models preferred by the NHS and Commissioners.

To succeed in the role of Community Mental Health Service Manager, your key skills will include:
*Has a current professional registration with an appropriate body in healthcare or social work.
*Experience working in a mental health support setting, or delivering treatment to clients, liaising and consulting with Commissioners, CMHTs, CPNs, GPs and community providers.
*Experience in either managing or coordinating referrals and waiting lists.
*Experience in managing and supervising mental health support staff from different backgrounds.
*Experience in monitoring staff performance via case management; capacity management and monitoring staff recovery data.
*Experience in change management, service evaluation and service improvement.
*Experience in developing services to respond to Service User needs.
*Experience in managing and delivering to contract requirements and the expected performance targets.
*Excellence and experience in IT and diary management that support own and the service's clinical resources.

About the Organisation

The employer is a UK-based charity working with people in local communities to help them access the support, opportunities, and skills they need to overcome social inequalities, improve their well-being and change their lives.

They run a range of services that are focused on helping people to achieve their potential regardless of their circumstances.

They connect people together so that they can experience the joy that comes from friendship, activity, learning, purpose, and occupation.

They love what they do, and they love seeing people flourish.

Many of the people they support come from the most disadvantaged groups in our society, including