Service Delivery Co-ordinator - Normanton, United Kingdom - Node4

Node4

Verified Company

Normanton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Become a change maker and join Node4.

Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business -
our people. We want you to grow, learn, and evolve alongside us.

So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.

About the role

The Service Delivery Coordinator is responsible for developing and maintaining strong customer relationships to drive customer satisfaction overseeing a variety of ITIL related and customer relationship duties.

You will support a team of Service Delivery Managers with administration related duties and will manage a small number of customer accounts, working closely with the Account Manager and the wider Node4 organisation to deliver 'Exceptional Service as a Standard'.

This is a multi-department coordination role that focusses on delivering exceptional service for new and existing customers.

You will act as the central point of contact for service delivery related issues for your aligned accounts and customers.

What will you bring?

Good experience of working in a customer service environment.
Strong interpersonal and communication skills, both written and verbal.
Be an effective manager of your own time.
You must have good attention to detail.
Enjoy working in a fast paced and energetic environment.
Good verbal communication skills.
Organisation, numeracy, and a structured approach to work
A team player who can work with diverse areas within Node
Interest in Technology and Business
A positive cando attitude

What can we offer you?

Hybrid working
Modern facilities with open and welcoming breakout areas
Company Social events
A diverse workforce
Employee investment with Node4 training Academy
Company Paid Health Cash Plan
25 days holidays plus your birthday off
Holiday buy back scheme
Pension Scheme
Life Assurance
Family savings and shopping discounts
Electric vehicles salary sacrifice
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit

Why join Node4?

Founded in 2004, Node4 has experienced exceptional growth and success over the years, acquiring TNP, Risual, and Tisski to form the Node4 group.

We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard.

We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.

Simply put, Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.

We are the people.

Type:

Permanent - Full Time

Location:

Normanton

Job Function:

Customer Services & Provisioning