Customer Service Advisor - Altrincham, United Kingdom - Fintelligent

Fintelligent
Fintelligent
Verified Company
Altrincham, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

This is an excellent opportunity to join a company that is going from strength to strength and is one of the leading names in the industry.

Due to huge company growth, they have enjoyed significant success due to the 5* service they offer. Established forover 30 years they have won multiple awards including Investors in People Silver Status and Customer Service Excellence.


Duties of the Customer Service Advisor:

  • Answering inbound call queries in a professional manner
  • Factfinding and building rapport whilst resolving client issues quickly and efficiently
  • Resolving client complaints
  • Ensuring compliance processes are followed at all times
  • Supporting new customers through the processes whilst ensuring compliance is to an excellent standard

Skills for the Customer Service Advisor:

  • We would like to hear from you if you have experience as a; Inbound Advisor, Contact Centre Advisor, Customer Service Advisor, Business Advisor or similar customer service experience
  • Have a positive and productive attitude
  • Grade A-C in English and Maths is essential

Customer Service Advisor Package & Benefits:

  • £22,500
  • Salary reviews every Feb


  • Office Hours Mon

  • Fri 9
  • No weekends
  • 23 days holiday plus bank holidays
  • Rising holiday entitlement
  • Annual company bonus
  • Regular social events and incentives
  • Study support
  • Plus much more
F_SJ_JB_DEC
More jobs from Fintelligent
See all jobs of Fintelligent