Operations Administrator - Burton-On-Trent, United Kingdom - HollyField Personnel
Description
Operations AdministrationSalary:
£24,000
The Company
Working in state of the art offices and as part of a fun and focussed team this really is an opportunity not to be missed.
Job Type:
Permanent
Location:
Burton
Hours:
Mon - Fri 9.00 am - 5.30pm with shifts of 7.00 am pm and 10.30 am pm on a rota basis
May have flexibility surrounding the above hours at the discretion of the business need.
The Role:
The Operations Administrator is a varied role which will have responsibility for the smooth running of day day programmes.
Duties:
- Liaising with various suppliers and external providers
- Compiling information and monitoring changes to the programme
- Checking client documentation
- Providing support and information to external providers before, during and after events ensuring that their paperwork is correct and on time
- Answering queries from the Contact Centre and clients regarding content and operational information
- Assisting in the setting up of events and researching all included content, finding local suppliers and planning the daytoday operational itinerary
- Keeping systems up to date with all information
- Being proactive in maintaining the quality of service office
- Assisting with health and safety checks to make sure requirements are met.
Immediately prior to, and during tours/cruises:
- Contacting the management team to ensure all paperwork has been received and answering queries, advising of cancellations or alterations
- Answering queries including transport enquiries and unexpected changes to itineraries
- Dealing with daytoday issues and emergencies that arise
- Proactively dealing with feedback from teams, including reading debriefs and discussing any issues that arose which could require action to be taken by the office
- Respond to any issues raised, providing timely and concise feedback
- Highly organised with strong attention to detail
- An excellent communicator both written and verbal
- Strong commitment to great customer service, in dealing with clients and suppliers
- Comfortable working at a fast pace with the ability to prioritise conflicting demands
- Resilient and able to work under pressure with tight deadlines
- Solutions focused and able to take initiative to achieve satisfactory outcomes
- Excellent problemsolving skills and able to think 'outside of the box'
- Able to work autonomously and in a team
- Excellent IT skills including MS Office, especially Word and Excel
Benefits
25 days holiday including bank holidays
Free car parking
**Ref: GH162
More jobs from HollyField Personnel
-
Credit Controller
Sutton Coldfield, United Kingdom - 3 days ago
-
Customer Service Administrator
Fradley, United Kingdom - 2 weeks ago
-
Administrator
Burton-On-Trent, United Kingdom - 2 weeks ago
-
Administrator
Birmingham, United Kingdom - 2 weeks ago
-
Production Operative
Sutton Coldfield, United Kingdom - 3 weeks ago
-
Toolroom Operative
Oldbury, United Kingdom - 1 week ago