Fragrance Consultant - London Heathrow Airport, United Kingdom - 36T Hub

Description

1.4 A few things you ́ll love about us

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package

Our client is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness.

Founded more than 100 years ago, they are a family-owned company with a long-term commitment to our brands and stakeholders.

1.1 The Opportunity

We are currently looking for a full-time (40h) Brand Ambassador Fragrance in our Travel Retail department for our store in Heathrow airport.

You will be responsible for achieving sales goals, creating meaningful experiences by providing the highest level of customer service for one of our most prestigious brands.

Main duties and responsibilities:

1.2What you ́ll get to do

• Elevate and entertain clients creating a unique instore experience, in spiring connections and loyalty.
• To tell compelling stories alongside brand and product guidelines, maintaining the highest level of customer service.
• Work towards the achievement of sales goals, at a store level, actively converting footfall and linking sales, proactively approaching consumers in the store.
• Follow visual merchandising and brand guidelines, maintaining high standards of housekeeping

(stock management, testers availability, etc )and cleanliness front and back of house at all time.

• Comply with company procedures including service steps, returns, exchanges, etc
• Reporting through company tools: out of stocks, pictures, sales, feedback from consumers & competition activities, inform line manager about key launches and sales activities
• Regularly review product launches and brand knowledge in the training tool and attend to the annual seminar.

Key Skills: 1.3 We'd love to meet you if you have -Experience within a one-to-one sales environment, ideally within Fragrance, Beauty or Luxury.

-Ability to work as a team player. -Enthusiastic and ambitious attitude toward achieving personal goals.

• Genuine love of people, relationships and sharing. A keen interest in the industry and market trends. Passion for luxury products. Details orientated. Digital tools awareness (computer, table, smartphone ) Fluent English language skills, both written and verbal. Other language is a plus. Previous job experience in an airport retail environment is a plus.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, nationalorigin,ethnicity,age,disability,maritalstatus,veteranstatus,oranyothercharacteristic protected by law.

We are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team.

We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking.

Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.