Team Leader - Cardiff, United Kingdom - BU-UK Infrastructure

Tom O´Connor

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Tom O´Connor

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Description

Do you want to join a multi-utility infrastructure provider that has been recognised as a Great Place to Work for the fifth year running?


BUUK Infrastructure know that our greatest asset is our staff, and we are a company that our people feel proud to be a part of.

We understand how everyone's role contributes to the company's success and we ensure each team member feels valued and respected.

We pride ourselves on investing and developing our people within an inspiring environment, resulting in long and successful careers with us.

We have an exciting opportunity for a
Credit Control Team Leader to join our Retail Finance team in Cardiff.

It is not essential that you have previous experience within Credit Control, but you must be able to positively demonstrate your ability to motivate and drive a successful team.

Our customer's needs are always at the heart of everything we do, and we truly deliver an exceptional customer service experience.

Being customer focussed and passionate about people is crucial, and you must encourage others to deliver that same high-quality service.


Responsibilities will include -

  • Support, motivate and develop a team of Credit Controllers
  • Carry out regular 121s and set objectives
  • Promote and advocate for a supportive coaching culture
  • Ensure team engagement and the prompt resolution of performance concerns
  • Make sure the team targets are known and met
  • Personally oversee several key customer accounts
  • Progress legal action as appropriate
  • Attend company policy making and strategy meetings

What you'll get in return -

  • Starting salary of £31,03
  • Excellent pension scheme
  • 25 days holiday plus bank holidays
  • Purchase up to 10 days extra holiday
  • Sharing in success scheme
  • Life assurance 4x salary
  • Wellbeing assistance

What we're looking for -

  • Experience in driving team performance
  • Ability to coach and mentor to deliver results
  • Excellent communicator at all levels
  • Proactive approach and committed to succeed
  • A team player who is successful at building relationships
  • Highly organised and motivated
  • Customer and people focussed


If you have any questions or would like to discuss the role in more detail, please contact the Resourcing team on for an informal discussion in confidence.


Job Types:
Full-time, Permanent


Salary:
From £31,036.00 per year


Benefits:


  • Additional leave
  • Company events
  • Company pension
  • Referral programme
  • Sick pay
  • Wellness programme

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Loyalty bonus

Work Location:
One location


Reference ID:
BUUIU856570

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