Case Advisor - Eastleigh, United Kingdom - Microlink PC (UK) Limited

Microlink PC (UK) Limited

Verified Company

Eastleigh, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
Chandlers Ford, Hampshire

Contract Type:
Permanent

Hours:
Full Time

Salary:
Starting at £20,000 - £22,000 per annum

About the Role:

We know that Customer Service is not always plain sailing, but we've got a great team here ready to support and train you.

You will be working within our Corporate team and you will be involved in end to end management of a customer's journey through consultation, data entry and implementation.

Full training will be given on the company's database.

What will set you apart in this role is the ability to understand the desired outcome for our customers.

Case Advisor Requirements:

Good communication
Good computer skills/Microsoft office
Experience in customer service
Diplomacy and tact
Enthusiastic and effective team member.

About Microlink PC (UK)

Ltd:

Microlink are leaders in the field of assistive technology and our mission is to discover, innovate and implement assistive technology and people focused solutions so that everyone can realise their true potential.

Microlink's vision is to create an inclusive society that embraces diversity and releases potential to advance humanity.

What our staff say about working at Microlink:
"I enjoy the work I do at Microlink. There is a challenge involved in the work, but also a reward in knowing that the support you have provided could benefit someone for the better. The team at Microlink are all welcoming and supportive in everything you wish to do. There are always opportunities to grow and better yourself."

Before you go:

We believe that diversity and inclusion bring benefits to the business and that people work better when they can be themselves and feel that they belong.

All applicants who meet the requirements advertised will be given fair and equal consideration regardless of race, sex, colour, creed, nationality, ethnic origin, marital status, sexual orientation, religion, age or disability.

Microlink adopts a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010.

You may have experience of the following: Case Advisor, Customer Support Officer, Case Administrator, Customer Support Specialist, Customer Experience Officer, Customer Service Advisor, Complaints Officer, Customer Service Officer, Case Handler, Complaints Handler, Business Support Administrator, etc.

REF-206109