Systems Coordinator - Blackburn, United Kingdom - Ador Talent Ltd
Description
Ador Talent are working with an Engineering company based in Darwen/Blackburn, who design, build, operate and maintain centralised and efficient engineering solutions.
The company has seen huge growth over the past 30 years which has resulted in expansions of teams, promotions from within and created exciting opportunities for all their employees.
This is a fantastic employer who offer many benefits such as a free state of the art onsite gym, 25 days holiday plus 8 days bank holiday (holiday entitlement increases in line with service), social/corporate events and a clear career progression plan.
Our client now requires an experienced Systems Coordinator to join their Credit Billing team who currently manage utility accounts for over 18,000 customers.
As a result of company growth they are now looking for a
Systems Coordinator to support the delivery of the credit billing and prepayment services for the metering & billing contracts.
The Role:
- Be responsible for the onboarding and system maintenance of the metering and billing platforms and operating systems
- Undertake the cleansing and maintenance of customer data highlighting any concerns
- Manage the customer journey from mobilisation through to hand over to the operations team on contract commencement
- Develop departmental processes to support contract onboarding and operation systems maintenance
- Develop relationships with clients, 3rd party suppliers and internal teams attending meetings where appropriate
- Implement APP updates, communicating to the wider team
- Liaise with the technical development team on a weekly basis and proactively seek resolutions to problems encountered
Skills/Experience
- Experience of system maintenance is essential
- Knowledge and understanding of GDPR is essential
- Strong analytical skills with the ability to collect, organize and analyze large amounts of data with attention to detail and accuracy
Job Types:
Full-time, Permanent
Salary:
£23,000.00-£25,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Flexitime
- Free fitness classes
- Free parking
- Onsite gym
- Onsite parking
- Sick pay
- Transport links
- Work from home
Schedule:
- 8 hour shift
- Flexitime
- Holidays
- Monday to Friday
- No weekends
Work Location:
One location
Flextime
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