Postal Concierge - Glasgow, United Kingdom - Mitie
Description
Job Title:
Postal Concierge
Reports to:
Account Manager
Location:
BAE Systems, Naval, Sites: Scotstoun & Govan
Salary:
£19,970 - £21,500
Job Overview:
As a Postal Concierge you will be responsible for maintaining excellent standards by providing a Postal service for 2 of our client sites based in Scotland.
The role is required to organise and coordinate incoming mail to site to distribute mail across to sites by using the inhouse shuttle service, by delivering letters, parcels, and collecting mail to be franked and to be re-posted back out.
The role requires the individual to walk around both sites to distribute and collect the post throughout their shift.Hours of Work:
32 hours per week: 8 Hours per day.
Monday - Thursday ONLY
Benefits:
- Full Uniform, PPE & Equipment provided
- Full Training is provided to perform the role
- Free Onsite Parking
- Cycle to Work Scheme
- 1000s of discounts to multiple retailers, supermarkets and entertainment providers, shopping discounts, is only a little of what's on offer.
- Continuous Training provided
- Progression within the wider team
- Mitie reward scheme
- Our virtual GP service
- Shares scheme
Accountabilities, Key activities Include but are not limited to:
- Assist with Queries on postal service
- Liaise with Cleaners, Security & Facilities when and where required
- Post Duties
- Be to trained to use a franking machine and to maintain this service
- Keep all post, organised, UpToDate
- Sorting mail by hand, delivering and collecting mail & parcels.
- Loading mailbags.
- Getting signatures for some deliveries
- Pick up mail from post boxes and multiple buildings based on site
- Deal with wrongly addressed or returned mail
- Report Maintenance issues in all areas
- Organise and arrange with customer regarding postal queries
- Excellent communication skills both verbal and written and good telephone manner
- Daily / Weekly & Monthly Audit Check
- Franking, collection and delivery of post, distribution and organisation
- Monthly Reporting
- Use a computer/laptop to process mail
What we are looking for / Qualifications and Experience:
- Excellent communication skills,
- Professional and enthusiastic manner.
- Being reliable and trustworthy.
- To work in a flexible manner toward and changes/needs of the business.
- Excellent customer service skills.
- Must be able to pass security clearance.
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