Store Manager - Glasgow, United Kingdom - Swatch Group
Description
The companyThe story of Swatch is the story of a revolution. In 1983, the unexpected appearance of an affordable, Swiss made, plastic watch turned the watch world upside down. Suddenly, a watch was much more than a way to measure time. It was a new language, a way to speak from the heart without words.
Working for Swatch you will be part of a strong and expanding retail network and working for the world's largest watchmaking group for one of the world's most popular brands.
Job descriptionSwatch have an exciting opportunity for a Store Manager to join our team in Buchanan Galleries, Glasgow.
Your main activities will be to maximise profit through the effective management and display of stock, and the development and productivity of team whilst ensuring exceptional levels of customer service are achieved.
ProfileEssential:
- Previous retail management experience
- Passion to motivate, engage and raise morale
- Creativity in ideas to increase footfall and conversion
- Exceptional communication skills
- Passion to develop colleagues with the ability to provide constructive and positive feedback and share knowledge in both product and customer interaction
- Desire to provide exceptional customer service, exceeding the expectations of customers in all interactions
- Driven to improve conversion and ensure the store and team meet KPIs
- Commercial acumen and business focus; financially aware with an understanding of what contributes to profit and strives to improve and set targets for achievement
- Demonstrates leadership through coaching, development, ability to manage performance and strong motivational skills
- Strong interpersonal skills with the emphasis on building good working relationships
- Commitment to their own development and development of their team
- Self-aware and acknowledges personal areas for improvement and development
- Strong organisational and planning skills; ability to prioritise, delegate and meet deadlines
- Demonstrates initiative by generating ideas to meet targets and overcome obstacles and a personal drive to succeed
- Flexibility to support team and company in working additional/different hours and at different locations as and when required
Preferred:
- Previous experience working in retail and/or fashion accessories
- Have experience dealing with international customers
- Ability to communicate in multiple languages
- Previous experience providing training to colleagues
- Experience and knowledge of Swatch and Flik Flak products
Nick Bright
Job Reference:
SGUK00971
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