Administrator - Payments - Isle of Man, United Kingdom - Shearwater Recruitment

Tom O´Connor

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Tom O´Connor

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Description

Short Description


To effectively deliver a direct service to clients and IFAs by the processing of claims requests within specified servicing times.


Job Details:


To effectively deliver a direct service to clients and IFAs by the processing of claims requests within specified servicing times.


Key Tasks:


  • Good written and verbal communication internally and externally
  • Ability to identify problem areas and offer various solutions wherever possible
  • Adhering to regulatory legislation and ensuring compliance requirements are met
  • Able to distribute daily work items
  • Able to assist the Supervisor with checking
  • Identify training and personal development needs
  • Working consistently as part of a team
  • Ensuring all work deadlines are met
  • Competent in the various input requirements on our Administration system
  • Receiving, understanding, validating and correctly updating amendments to client records on AIA, such as address and bank details.
  • Receiving, understanding, validating, correctly setting up and payment of both Regular and Single withdrawals
  • Receiving, validating and correctly processing the setting up, amendment and cancellation of regular withdrawals
  • Receiving, understanding, validating, correct processing and payment of full and segment surrenders
  • Receiving, understanding, validating, correct processing and payment of open surrenders where illiquid funds are held
  • Calculating and providing Chargeable Gain information where applicable for Regular withdrawals, Single withdrawals and surrenders requests received
  • Dealing with and understanding AML requirements
  • Dealing with, understanding, validating and correct processing of Death claims
  • Providing relevant information to the Finance Department relating to any reconciliation queries
  • Upon gaining competency in allocated tasks, undertake a review and test process procedure notes to ensure that they are accurate and make suggested improvements wherever necessary

Salary:
£22,000.00-£29,000.00 per year


Benefits:


  • Company pension
  • Free parking
  • Life insurance
  • Onsite parking
  • Sick pay

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Application question(s):

  • Are you willing to relocate to the Isle of Man on a permanent basis?
  • Do you need visa?

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