Administrator - Payments - Isle of Man, United Kingdom - Shearwater Recruitment
Description
Short Description
To effectively deliver a direct service to clients and IFAs by the processing of claims requests within specified servicing times.
Job Details:
To effectively deliver a direct service to clients and IFAs by the processing of claims requests within specified servicing times.
Key Tasks:
- Good written and verbal communication internally and externally
- Ability to identify problem areas and offer various solutions wherever possible
- Adhering to regulatory legislation and ensuring compliance requirements are met
- Able to distribute daily work items
- Able to assist the Supervisor with checking
- Identify training and personal development needs
- Working consistently as part of a team
- Ensuring all work deadlines are met
- Competent in the various input requirements on our Administration system
- Receiving, understanding, validating and correctly updating amendments to client records on AIA, such as address and bank details.
- Receiving, understanding, validating, correctly setting up and payment of both Regular and Single withdrawals
- Receiving, validating and correctly processing the setting up, amendment and cancellation of regular withdrawals
- Receiving, understanding, validating, correct processing and payment of full and segment surrenders
- Receiving, understanding, validating, correct processing and payment of open surrenders where illiquid funds are held
- Calculating and providing Chargeable Gain information where applicable for Regular withdrawals, Single withdrawals and surrenders requests received
- Dealing with and understanding AML requirements
- Dealing with, understanding, validating and correct processing of Death claims
- Providing relevant information to the Finance Department relating to any reconciliation queries
- Upon gaining competency in allocated tasks, undertake a review and test process procedure notes to ensure that they are accurate and make suggested improvements wherever necessary
Salary:
£22,000.00-£29,000.00 per year
Benefits:
- Company pension
- Free parking
- Life insurance
- Onsite parking
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Application question(s):
- Are you willing to relocate to the Isle of Man on a permanent basis?
- Do you need visa?
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