Customer Service - Manchester, United Kingdom - Search Consultancy
Description
Job Title:
Customer Service Advisor
Job Type:
Temp to perm
Industry:
Customer Service
Location:
Manchester city centre
Salary:
£10.11 an hour (£20,500)
JANUARY STARTS
As a Customer Service Advisor you will need to possess excellent communication skills and be passionate about delivering exceptional customer service.
This is a complex and varied role, providing a great opportunity for anyone looking to enhance their customer service skills further.
As a Customer Service Advisor, your day-to-day responsibilities will include:
- Answering customer service calls in line with company processes and procedures
- Providing customers with advice on how to test their systems
- Booking visits and liaising with customers regarding bookings
- Providing a world class customer service over the telephone
- Logging all information accurately on the inhouse system
- Dealing with queries and complaints
Hours
4 weeks training 8.30am-4pm in Salford Quays and then shifts between 06.50am and 19.30pm Sunday to Saturday on a 39 hour shift each week in Manchester city centre office.
You can expect to benefit from:
- Great working environment
- Newly refurbished building
- Weekly pay so you'll always have a good cash flow
- 28 days holiday per year
- Dedicated consultant at Search Consultancy to help you along your
career development
What you will need:
- Previous experience of delivering exceptional customer service
- Ability to empathise with the customer
- Ability to work under pressure in a fastpaced environment
- Ideally phonebased customer service experience
- Problemsolving skills and the ability to take ownership over each customer query
- Excellent communication skills at all levels
- A passion for customer service
- Excellent team player
More jobs from Search Consultancy
-
Customer Service
Manchester, United Kingdom - 1 week ago
-
Compliance Administrator
Aberdeen, United Kingdom - 2 weeks ago
-
Data Protection
London, United Kingdom - 1 week ago
-
Multi Skilled Facilities Operative
Shildon, United Kingdom - 2 weeks ago
-
Administator
Manchester, United Kingdom - 2 days ago
-
Purchase Ledger Assistant
Inverness, United Kingdom - 2 weeks ago