Customer Account Coordinator - Colchester, United Kingdom - Prime Appointments
Description
We are looking for aCustomer Service Administrator in Colchester to start ASAP Temporary role to start with a view to permanent job
Paying up to £11.95 per hour depending on experience
Your key duties in this role will include but are not limited to:
- Responsible for various customer accounts, being the first point of contact for all post order enquiries
- Building strong customer relationships and generating sales by providing exceptional Service
- To manage a portfolio of accounts including order entry and all enquires
- Ensure orders are managed effectively from start to finish
- To own delivery and acknowledged dates and communicate these to the customer
- First point of contact for or all order related communications.
- To work closely with the external sales team helping them to work with the customer to grow new sales opportunities.
Skills and Experience required to be considered for this Administrator role:
- Experience of working within a sales environment (technical sales preferred)
- Microsoft outlook proficient
- Strong interpersonal skills, being comfortable and able to communicate effectively at all levels from the shop floor to the executive internally
- Strong problemsolving ability
- Data entry experience and strong administration
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