Training Administrator - Wellingborough, United Kingdom - Impact Recruitment

Impact Recruitment

Verified Company

Wellingborough, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Training Administrator

Wellingborough

Permanent

Full-time or , 1 hour lunch)

£22-23,000
Impact Recruitment are looking for a
Training Administratorfor our client based in Wellingborough.

This role is responsible for providing full support to the training team in all areas of revenue generation, as well as managing enquiries and supporting the external sales team.

Key duties and responsibilities of the Training Administrator:

Establish and maintain positive working relationships with all members of the training team.
Proactively contact existing customers on expiry to gain repeat business.
Review and contact lowspend/dormant accounts.
Offer relevant additional products to customers where appropriate.
Ensure information is kept uptodate, and obtained from customers in a timely manner.
Accurately input all orders and queries onto the inhouse system.
Help secure repeat and expansion business by providing high levels of customer satisfaction.
Support your line manager in delivering SLAs and KPIs, and the wider Training team with ad hoc duties as needed.

Key experience and skills required for the Training Administrator:

Experience providing excellent customer service
Outstanding people skills, along with excellent written and verbal communication.
Selfmotivated, disciplined, and able to work on own initiative according to deadlines and set KPIs.
Superb time management skills and organisation.
Excellent IT proficiency: specifically, use of MS Office and any internal systems or databases

All responses will be managed in accordance with GDPR.

Job Types:
Full-time, Permanent

Salary:
£22,000.00-£23,000.00 per year

Schedule: