International Family Tracing Scotland - Glasgow, United Kingdom - British Red Cross

British Red Cross
British Red Cross
Verified Company
Glasgow, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Location:
Ideally Central Belt, as will cover Scotland and Northern Ireland.

Contract:
Fixed Term

Hours: 28 hours per week (Working days/hours will be within Monday - Friday 9am - 5pm)

Salary:
£24,818 - £25,782 Per Annum (DOE)

_Every Refugee deserves to be in touch with their loved ones. Could you help restore contact between families separated by war, conflict, natural disaster and migration?_
We are recruiting for a

Service Coordinator within our International Family Tracing team based in Glasgow. You'll have responsibility for coordinating a small team of volunteers and delivering quality casework within Glasgow and surrounding areas. You'll be working with beneficiaries, maintaining and organising the casework load and further developing the services. You'll undertake a range of duties designed to maintain, promote and improve this valuable service. You will be responsible for inducting, training and supporting new and existing volunteers.


This is an exciting and rewarding opportunity to join our team, you'll be helping us achieve our mission of supporting people in crisis and making a tangible difference to the people you support.


How you'll make a difference


Reporting to the International Family Tracing Service Manager and within a peer group of Service Co-ordinators, you will manage the service delivery and contribute to the service development.

You'll be responsible for implementing and maintaining safe, high quality, needs-led services and will work collaboratively with volunteers, potential service users and other agencies in the provision of service delivery, development, and promotion.

The International Family Tracing service helps people look for family members, restore contact, reunite families and seeks to clarify the fate of those who remain missing.


The role might be for you if:

  • You have experience co-ordinating, supervising and motivating volunteers.
  • You have a good working knowledge of personcentred casework and service user's needs, including experience of working with service users who have experienced trauma
  • You have a demonstrable understanding of how to monitor and improve service quality for the benefits of users and you can contribute to the development and achievement of operation plans.
  • You have the ability to maintain accurate records, file management and has meticulous attention to detail.
  • You have strong interpersonal and communication skills. You have the ability to build strong and effective alliances and relationships.
  • You have an awareness of current affairs, including conflict situations, and a general knowledge, understanding or experience of safeguarding of young people and vulnerable adults policies.
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