New Business Advisor - Sheffield, United Kingdom - LNH Rec LLP

LNH Rec LLP

Verified Company

Sheffield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our client, a well-established and highly regarded Sheffield-based residential conveyancing practice, are keen to recruit an experienced New Business Advisor into their busy call centre team.

Principal Tasks will include:

To comply with all internal policies and procedures at all times
To ensure all leads are logged on the system and all quotes completed within strict SLA's
To complete all follow up calls within strict SLA's
To advise and assist clients in relation to file opening
Be the first point of contact for queries
To provide the highest level of customer service to all clients and stakeholders at all times
To deal with any other balances on account whether credit or debit and allocate/bill appropriately
To work within the file opening policies as set out by the business
To attend and contribute in team meetings
To undertake such admin duties as the Team Leader and Head of Department may reasonably require from time to time

To be considered for this role you must be:

Structured in your working methods and be able to prioritise work to tight deadlines
Strong with administration and numeracy skills
Able to work using your own initiative
Able to work in a fast paced environment and meet targets/deadlines.
Excellent on the telephone and have great customer service skills

You must also:

Have experience of telephone work in a sales environment
Be experience in working in a client care environment

Required Technical Skills & Qualifications:

Good standard of education essential (minimum of three GCSE's grade C or above to include English and Maths
Good standard of spoken and written English required.
Competent use of MS Office required.
Use of Case Management System

Working patters are predominantly midweek between the hours of 8am - 8pm but will include the occasional Saturday morning on a rota basis.

Salary:
£20,000.00-£22,000.00 per year

Benefits: