Customer Service Advisor - London, United Kingdom - Tempting Recruitment

Tempting Recruitment
Tempting Recruitment
Verified Company
London, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Tempting Recruitment are working on behalf of our client, a

local authority in

North London to recruit an experienced

Customer Service Advisor If you are looking to increase your earnings for the year,


Contract: - 6 months (Possible Extension)

Salary:
£17.10p/h (Umbrella)

Start Date:
ASAP

Shift Pattern: 36 hours / Full-time

Start Time: 9:00am - 17:30pm

DUTIES:


  • Promote and provide a high quality of customer service ensuring this is maintained at all times.
  • Deal quickly and effectively with customer enquiries and complaints either face to face, via telephone or via electronic contact, referring issues on where appropriate.
  • Assist with accurate annual stocktaking exercises in all branches.
  • To promote a positive image as a service provider to the local community, working to ensure all customers receive an efficient, effective and highquality service.
  • To work as part of a team providing the efficient daytoday operation within libraries and encouraging customers to selfserve.

JOB REQUIREMENTS:


  • Previous experience of working in a multifunctional customer facing, contact centre or library environment within local authority.
  • Ability to deliver a positive customer experience by being friendly and helpful, honest and respectful and professional and courteous.
  • Ability to work flexible hours, including some evenings and some Saturdays.
  • Ability to undertake all aspects of the job, including replenishment of stock, floor walking and counter work.
  • Be polite and courteous when conversing with the public.
**If you are interested in this position, know anyone who would be interested in this position or would like to know more about this position or any other positions we are recruiting for, please contact Kim at Tempting Recruitment now
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