Scheduler - Part Time - Salford, United Kingdom - Home Instead Senior Care

Home Instead Senior Care

Verified Company

Salford, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

Excellent Support

Company Description:

Are you a passionate and dedicated person, who is highly organised and cool under pressure? Then this is the role for you

This is a great opportunity to join a growing team and receive 'on-the-job training'.

We are looking for a scheduler to join our Salford Team

As the
scheduler, you will have responsibility for scheduling Care Professional rotas, ensuring our clients get the right care, at the right time, with the right person.

Home Instead is 100% dedicated to providing only the best, person centred, companionship led care.

Job Description:

You will -

Answer phones and deal with queries as they come in.
Be responsible for maintaining Client and Care Professional relationships. This role is phone based excellent customer service skills are essential in this role.
Be flexible and adaptable. Your day can change at a moment's notice, covering last minute sickness or making changes to Clients schedules.
Uphold the Home Instead values by implementing long term, sustainable Client schedules.
Have excellent computer skills and will utilise our bespoke system to template ongoing scheduling.
Be a keen communicator, you are the link between Care Professional and Client you will keep all parties updated at all times of any changes to schedules.
Work closely with Care Coordinator to construct creative and lasting schedules for new Clients.
Organise Care Professional and Client introductions making sure all parties are well informed at all stages.
Be part of the out of hours On Call team
Care Above all you will have an insatiable desire to enrich the lives of your clients, understanding the Home Instead mission and what an impact your role can have on their lives.
Enjoy learning new things, have a curious nature, be a superb communicator and not be afraid to ask questions.
Be organised, reliable, professional, and a problem solver with the ability to think logically. You will be required to use your initiative to start and complete tasks.

Qualifications:

You will -

Be passionate about high quality care for our Clients.
Feel at home on the telephone.
Have exceptional organisational skills.
Be solution minded and remain cool under pressure.
Be proactive and have a creative outlook.
Be a great team player, happy to communicate at all levels with a positive outlook.
Be eager to develop and further own knowledge.

On call duties will be a part of this role. An evening (5pm-8am) generally 1 per week, weekends (Saturday 8am-Monday 8am) generally 1 in 5. This may vary in line with sickness and holiday.

Additional Information:

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.