College Porter - Cambridge, United Kingdom - Murray Edwards College
Description
College PorterThe role
We are looking for a Porter to join Murray Edwards College, reporting to our Head Porter and working with our team at the Porters' Lodge.
This is a diverse 'front-of-house' role that will appeal to anyone who enjoys friendly interaction with a wide variety of people, whilst also helping to ensure the safety and welfare of College members.
Key responsibilities of the role are:
Reception duties
- To welcome students, fellows, staff and visitors at the Porters' Lodge delivering a highclass service 'Front of House' service.
- Handling small sales or bill settlements.
- Signing in / out keys for student and college meeting rooms.
- Welcoming visitors to the Murray Edwards Art Collection.
Ensure the security of the College premises and adjacent properties, including:
- Handling keys/cards and security codes.
- Respond to breakins, fire alarms, lost property, disturbances, intruders, unpermitted car parking.
- Operation of Chubb door access system.
- Monitoring of CCTV equipment.
- Patrolling of college premises.
- To hold and where necessary disseminate information concerning students, staff, Fellows, keys, university cards and directions.
- To administer medical assistance, reporting with sensitivity and confidentiality to the appropriate college officers.
- Receiving incoming mail each day and distributing it using recognised systems.
- Franking outgoing mail.
- Assisting in sales of merchandise authorised through the college.
- To administer First Aid when required.
- To 'Signpost' students and staff to the appropriate support person/s or service.
- To assist the Fire Officer in fire practices as required.
- To assist/take charge of people management, evacuation procedures and liaison with the Fire Service or other Emergency Service during a fire alarm activation or any other emergency
- To maintain the Lodge environment in a clean and tidy state.
- To keep records, logs and noticeboards up to date always.
- To undertake additional specific tasks as assigned such as car parking.
- To undertake any other reasonable duty as required from time to time.
You will:
- Good basic standard of education
- GCSE (or equivalent) passes in English and Maths
- Proven ability to work well on a professional level with a range of people
- Ability to handle multiple requests in a timely manner in a busy environment
- Ability to prioritise work effectively
- Good numeracy skills
- Conversant with Fire Alarm systems available
- Basic use of Microsoft Word, Excel and other packages
- Conversant with Health and Safety requirements in the workplace
- Fluent spoken English
- Ability to read and write English to a good level
- Punctual, organised and disciplined approach to work
- Demonstrates high standard of professionalism
- Demonstrates integrity and alignment with College values
- Personally wellpresented and smart at all times
- Calm, quickthinking, able to handle challenges / emergencies under pressure
- Good teamwork and collaboration skills
- Excellent customer service skills
- Empathetic, inclusive and courteous when dealing with people
- Good personal judgement
- Comfortable working alone and at night
- A DBS check will be carried out unless a valid recent check can be transferred from a previous employer
- A friendly, welcoming team
- on-site parking
- lunch, provided every day that the kitchens are open.
Flexibility and hours
- This role will be for casual hours (zerohour contract)
About Murray Edwards College
We exist proudly as a women's college which empowers students to be confident, successful and happy human beings.
We offer outstanding young women from all backgrounds an academically excellent Cambridge University education in a stimulating and supportive environment.
Murray Edwards College is one of the 31 Colleges in the University of Cambridge and is a self-governing academic community, comprising some 650 undergraduates, postgraduates and academics, supported by 120 staff.
Job Type:
Zero hours contract
Salary:
£10.90 per hour
Benefits:
- Discounted or free food
- Onsite gym
- Onsite parking
Work Location:
In person
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