Call Centre Advisor - Aberdare, United Kingdom - Yolk Recruitment Ltd
Description
Call Centre Advisor
The Opportunity
Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a large public sector organisation to recruit a Call Centre Advisor to join their team.
What the Call Centre Advisor will be doing
The Call Centre Advisor will contact existing and new customers with the objective of generating sales on products, whilst building relationships with customers of high potential value.
- To generate revenue and build relationships via outbound calls to customers from designated audience list(s).
- To achieve productivity and performance targets.
- To add value to every customer interaction by helping customers create a collection with a purpose.
- To maintain an uptodate knowledge of current and previous products.
- To provide customer feedback with a view to minimising complaints, improving our service and maximising sales.
What the successful Call Centre Advisor will bring to the team
- Excellent oral, aural, and written communication skills.
- Proven ability to prioritise workloads and achieve team targets.
- Exceptional customer service skills
- The ability to work in a structured way, following key principles and enabling the sharing of workload
Here's What You'll Get in Return
The successful Call Centre Advisor will be rewarded with.
- Salary of £21,317 per annual plus excellent OTE.
- 25 days Annual Leave + bank holidays
- Learning and development opportunities
- Hybrid working
- On site Occupational Health Service
Think this one's for you
Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives.
We support our applicants to navigate the public sector recruitment processes and secure their dream jobs.
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