Systems Administrator and Training Officer - London, United Kingdom - Thrive Tribe

Thrive Tribe

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Join us on our journey to empower over a million people to change their behaviours and thrive

At Thrive Tribe we deliver award-winning healthy lifestyle and wellbeing programmes that make people happier and healthier Our programmes are designed to support individuals and families toimprove their health behaviours and make sustainable changes to their lifestyle.

Like all roles at Thrive Tribe, you can expect your time at work to be fun, varied and challenging.

We don't like to stick to a firm JD as we know from experience that things change throughout the lifetime of a role and it gives our people the chance to play to their strengths.

A typical day as a
Systems Administrator and Training Officer_ _might include:

Assisting Thrive Tribe services with digital system configuration including testing and supporting the skill development of local users.
Cultivating an indepth personal knowledge of 3rd party software solutions and Thrive Tribe owned digital products to act as an internal leader and superuser on these systems. Maintaining and caretaking configured systems, avoiding clutter and degradation occurring; particularly with growing numbers of users.
Offering a variety of training and onboarding options (Digital and faceface) to new users across a mix of both Thrive Tribe systems and 3rd party solutions which are utilised by Thrive Tribe staff and our subcontractors.
Leading on mobilising new groups of systems users where Thrive Tribe is successful in broadening our service offer to new contract areas.
Collaborating with our Head of Managed Services as well as Head of Digital Delivery and Commodity Tech to create system requirements, to improve Thrive Tribe's digital solutions, where appropriate.
Ensuring local system configuration and usage enables Thrive Tribe to meet externally set reporting requirements, liaising with our Senior Data & Insight Analyst to ensure this happens.
Helping us maintain the ethos of Thrive Tribe by driving our organisational culture forward across our services and using every opportunity to embed our values
Developing and maintaining effective working relations with other core stakeholders, such as Thrive Tribe Heads of Services and our external commissioners.
Working with colleagues across all Thrive Tribe services to contribute to new projects and service developments we're always looking to share knowledge and resources

About you...
More than anything, we are looking for a team player who puts their heart in to their work. We've got some core values that run through everything we do, and we'd love it if they resonate with you too

Be the change

You care about improving software, systems and processes to improve Thrive Tribe delivery, in turn impacting our local services and their users.

Your system training motivates staff to value the same efficiency that you do.

Be effective

You are organised and strive for well thought out digital systems, you have a strong understanding of how they should work to support operations.

You strive for efficiency and can manage multiple workstreams simultaneously

Be happy

You enjoy working with digital systems and solving problems, but you similarly enjoy being a part of the wider Thrive Tribe culture; you recognise the power of a smile, having fun and being part of a team.

Be successful

You like the idea of clarity across our digital infrastructure, with systems with which are wellconfigured and users who are confident and competent at using them.

Be big-hearted
You're thoughtful of others and want to make a difference. You're willing to give colleagues your time to support them and their learning. You like working in a positive environment, alongside people with a 'can do' attitude.

Ticket Management Systems i.e. Freshdesk and MS Azure DevOps (ADO)
Customer Relationship Management (CRM) Systems i.e. MS Dynamics
GP Clinical Systems i.e. EMIS Web and SystemOne
MS Office i.e. Outlook, Excel and Word
MS Azure
Whilst we are looking to attract the key skills required for the above role, we recognise there will be a need for learning and development to master some of the aspects of the role. We hire based on attitude over traditional skills and experience so if you feel you are right for the job, we would love to hear from you_

Perks...
Every person makes Thrive Tribe the incredible place it is to work and play together, we're unstoppable. Within our buzzing environment our talented people work hard but we ensure lots of fun is thrown in too We offer you;