Caseworker (Outreach) - West Yorkshire - Coventry, United Kingdom - Day One Trauma Support

Day One Trauma Support
Day One Trauma Support
Verified Company
Coventry, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Job description


You will be joining a passionate and committed team driven to make a difference to the recovery of those impacted by catastrophic injury.

You will be responsible for successfully developing, monitoring and evaluating our Outreach offer and model to demonstrate impact and input into Day One's national outreach strategy, supporting roll out to other geographical areas.

You will take referrals and complete initial assessments of need; support discharge planning and; expertly navigate and signpost people in the aftermath of injury, including talking about and facilitating early access to legal support to aid rehabilitation.

You will also play an active role in promoting the work of Day One within hospital and community settings, including occasional fundraising and other awareness-raising events.


Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as major trauma.

Our Casework model is developed with and alongside NHS Clinicians, in Major Trauma Centres and across Major Trauma Network to provide practical, emotional and financial support to adults and children as well as their families and loved ones.

Inspired 'by patients for patients' our vision is that no one has to piece life back together on their own after catastrophic injury.


You will have resilience and adaptability, understand the importance of confidentiality, safeguarding and professional boundaries; have excellent communication and active listening skills and enjoy the challenge of a busy caseload.

You will be an outcome-focussed self-starter, able to work using your own initiative and demonstrate excellent organisational skills with the ability to work in a fast-paced clinical environment.

You may have a clinical background, case management experience and/or knowledge of West Yorkshire's community and voluntary sector.
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