Jubilee Day Surgery Centre Receptionist - Chester, United Kingdom - Countess of Chester Hospital NHS Foundation Trust

Countess of Chester Hospital NHS Foundation Trust

Verified Company

Chester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Working Part Time: 36 hours per week

We are looking for a highly motivated individual to provide comprehensive reception service to the Countess of Chester Hospital, as directed by the Team Leader.

Uphold excellent standards in customer service, dealing with patient queries associated with the service.
To be responsible for booking patients into preassessment clinics and admitting patients to JDSC Theatres whilst ensuring that all demographic information held on the hospital computer system and in the patients' casenotes are correct.
To input all attendances, outcomes and procedures onto the Meditech computer system.
Respond to all enquiries telephone/visitors in a positive, tactful and helpful manner giving advice where necessary.
To ensure administrative duties are carried out on a daily basis.
Respond to all enquiries either on telephone or facetoface in a positive, tactful and helpful manner giving advice where necessary.
To ensure that notes are prepared for readily available for all planned attendances

The Countess of Chester Hospital NHS Foundation Trust consists of a 600 bedded large District General Hospital, which provides its services on the Countess of Chester Health Park, and a 64 bedded Intermediate Care Service at Ellesmere Port Hospital.

The Trust provides services in all of the surgical and medical specialties common to a District General Hospital with some specialist services.

The Trust serves the whole of the local population currently in excess of 250,000 residents which geographically covers populations in England and North Wales.

The Trust strives to continuously improve and sustain the quality of its services for patients, providing care to more than 445,000 patients per year, with almost 4,000 staff working together putting quality and patient safety, at the heart of everything we do.

The organisation provides a wide range of services offering health care to the whole spectrum of the population from birth to the end of life.

The Trust complies with its terms of authorisation as a Foundation Trust.

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.