Product Manager - Charlestown, United Kingdom - Castlefield Recruitment

Castlefield Recruitment
Castlefield Recruitment
Verified Company
Charlestown, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Castlefield Recruitment are currently recruiting a Product Owner to join an expanding organisation in West Yorkshire.

The role is permanent, paying around £48,000 per annum and the role offers hybrid working with a focus on home-based.


The Role:

  • Improve customer experience (CX) by managing the design, development and support of the customer facing digital platforms such as the webpages and customer portals
  • Manage the full development lifecycle for projects, alongside continuous improvements to the digital platforms. This includes testing of the projects
  • Adopt a customercentric methodology to the changes delivered to ensure direct customer benefits
  • Engage the business managers and the Insights & Innovation team to evaluate changes and map out any new features that may improve the system further
  • Manage the operational and contractual relationship with suppliers and stakeholders

The Person:

  • Experience in understanding customer journeys and changes that will impact this
  • Work in line with the organisation's core values of inclusivity, driven for solutions, smart and caring for customers
  • Work well within a team, using experience to help other members and guiding the team when required
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