Receptionist - Edinburgh, United Kingdom - McEwan Fraser Legal
Description
About McEwan Fraser Legal
McEwan Fraser Legal, an award-winning Solicitor and Estate Agency, is a dynamic, modern company.
With an array of respected industry awards under our belt, including Residential Property Team of the Year for the past two years and Employer of the Year at the 2017 Scott + Co Legal Awards, we are highly innovative and known for our emphasis on providing exceptional customer service.
We deal with residential and commercial property sales as well as having a robust legal department specialising in conveyancing, private client, family law and litigation.
The Position
You should have the following skills and attributes:
- Exceptional customer service skills including an excellent telephone manner
- At least one years' experience in a receptionist role
- Fluency in written and spoken English
- Ability to thrive in a busy, fastpaced environment
- Reliable and punctual nature
- Multitasking ability with excellent organisational skills
- Strong personal initiative and ability to prioritise own workload
Requirements:
Your responsibilities will include the following:
- Meeting and greeting clients (when our office reopens to clients)
- Answering telephone calls and directing them to the appropriate member of staff
- Obtaining accurate information from clients and taking messages when required
- Maintaining catalogue of property keys and coordinating requests and returns
- Entering enquiries onto the company database to initiate appropriate departmental contact
- Accurate preparation of documents for senior members of staff
- Opening and distributing mail for our legal department
- Maintaining the meeting room diaries
- General administrative assistance for the various departments within the company
You will take the initiative to learn about the company and the wider industry it operates within and become the first port of call for staff and clients alike.
This role is ideal for you if you love to be part of a busy, diverse, and sometimes challenging environment.
You will have the ability to make this role your own and take responsibility for providing an efficient reception service which is at the heart of any successful business.
Core hours are Monday to Friday 9.00am - 5.30pm, however, a degree of flexibility may be required on occasion to suit the demands of the business.
Schedule:
- Monday to Friday
Work Location:
One location
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