Frontline Support Internship - Brighton, United Kingdom - Pensions Regulator

Pensions Regulator

Verified Company

Brighton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

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Description

Details:

Reference number:

Salary:

- £18,965- plus excellent benefits package and flexible working
Job grade:

Other
Internship
Contract type:
Internship
Business area:
TPR
Frontline Regulation
Type of role:
Administration / Corporate Support
Working pattern:
Flexible working, Fulltime
Number of jobs available:
2Contents

Location

About the job

Benefits:

Things you need to know

Location

Brighton, South East England, BN1 4DWAbout the job

Job summary:

Role Title:
Frontline Support Intern

Reporting to:
Specialist-Frontline Support Team Leader

Directorate:
Frontline Regulation

Starting Salary:
£18,965 plus excellent benefits package and flexible working

Contract: 12 month fixed-term contract (placement)

Location:
Brighton/hybrid

Closing date: 12 March 2023

Your role at a glance

The team

The Frontline Support Team (FLS) provides support to the Frontline Regulation Directorate (FLR) through the provision of a comprehensive and effective administrative service.

Providing support to the Frontline Regulation Directorate with administrative and transactional workstreams, with a riskbased approach dependent on business requirements
Creating an accurate record of all communications with internal and external parties

We are looking for an Intern who is interested in a career in regulation to work in a collaborative and friendly team providing comprehensive administrative support to Supervision, Enforcement, and wider Frontline Regulation teams for case and project work.

Job description:

What you'll do
As a Frontline Support Intern, you will work closely with our experts to:

Provide administrative support for case related internal/external meetings. This will include liaising with key stakeholders, minute taking for external meetings, completing action and decision logs for internal meetings, coordinating diaries, and sending out agendas, all within agreed Service Level Agreements (SLA).
Proactively coordinate your own workload and prioritise to meet legislative timescales, published Key Performance Indicators (KPIs), internal SLAs and Quality Assurance criteria.

Save correspondence accurately to the TPR internal document management system within required SLA.

Provide general administrative support such as scanning, printing and data entry.
Complete transactional tasks using multiple databases.
Support the preparation of bundles for internal and external parties.
Support on continuous improvement projects involving gathering requirements, user acceptance testing and drafting/updating guidance.

Person specification:

What you'll bring
Attention to detail and accuracy due to the complexity and risk of work
Flexible in approach, ability to travel for case related meetings.
Ability to prioritise workload, being flexible and adaptable to accommodate urgent tasks.
Knowledge of working with Microsoft office packages including Word, Excel, and Outlook.
Ability to communicate accurately and professionally both verbally and in writing

Benefits:

We put you first

We'll give you a chance to put your theory into practice as you work alongside a diverse, friendly and experienced team.

You'll develop your skills in a safe and supportive work environment that values your thoughts, perspectives and ideas. You'll receive regular feedback on your performance to help you learn, develop and improve throughout your time with us.

What you'll get
As well as a starting salary of £18,965, we offer:

A Civil Service Pension with an average employer contribution of 27%
25 days annual leave plus bank holidays
Flexi leave take up to two days flexi leave a month
Flexible working arrangements (hybrid)
Career development opportunities
Enhanced parental leave
Free employee assistance programme
Brighton location with excellent transport links

What we do
More than half the UK working population rely on us to regulate their retirement savings.

With a career at The Pensions Regulator (TPR), you'll be joining an organisation that will impact on millions of lives for decades to come.

Everyone plays an important role in helping to keep more than £2trn of savings safe. We put UK savers at the heart of what we do. So, if you're ready to make a difference, then we want to hear from you.

Find out more about us.

Things you need to know

Selection process details:

Kick-start your career

Who can apply?
If you're an undergraduate looking for a placement year, then why not join our team

We're having an assessment day on 29 March 2023, this will take place in our office.

Make sure you're free on this date - as you'll need to take part in group/individual assessments, as well as an interview.

Supporting diversity and inclusion

Location
We operate a hybrid working model, with regular attendance in our Brighton office to connect w