Inbound/outbound Sales Advisor - Bristol, United Kingdom - Trade Choice Carpet & Flooring

Trade Choice Carpet & Flooring

Verified Company

Bristol, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are TradeChoice Carpet & Flooring

We pride ourselves on our
commitment, respect, integrity, trust, teamwork, fun:
We are advocates for
diversity and inclusivity,
and mental health and wellbeing:
We are devoted to the
growth and development, retention and motivation of our people

Are you passionate about Customer Service, and looking for progression and a great place to work?
We're looking for somebody who wants to progress to Internal Sales Executive level, and achieve the next tier sales bonus

Working pattern:

Monday to Friday
8am to 5pm
Occasionally 7:30am to 4:30pm (Trade Counter cover)

Your benefits:

Sales bonus (Up to £100 per month)
Career growth and development
25 days' holiday + Bank Holidays
Christmas shutdown
Holiday purchase scheme
Longservice holidays
Employee assistance programme (EAP)
Virtual GP medical service
Healthcare cash plan
Life assurance
Cycle2Work scheme
Competitive pension plan
Internal discounts (and everyday shop vouchers)
Employee of the month
Free onsite parking
Workwear and PPE provided
Longservice awards

The role:

Engage with key stakeholders, respond to queries, provide price quotes and process orders.
Develop and maintain profitable sales by proactively targeting new customers.
Regular engagement with external sales force and credit control teams.
Submit orders into the system and maintain sales records.
Contact clients to obtain missing information or respond to enquiries.
Internal communication of customer feedback.
Keep abreast with new industry products and services (including competitors).

Your profile:

Understanding of sales Key Performance Indicators (KPIs)
Commercial acumen
Experience in a Sales Administrator or Support Agent role (or similar)
CRM software and MS Office (particularly Excel)
Track record of having met and exceeded sales targets
Customer service best practices
Excellent organisational and multitasking skills
Providing excellent customer service
Prioritisation and timemanagement skills
Adaptive communication with crosscultural awareness
Exceptional organisation skills
Ability to escalate concerns, anomalies or foreseen challenges to management
IT conversant
Selfmotivated
Thrive as part of a team, but happy to work autonomously

More about us:

We recognise that our success is purely down to our talented workforce and their commitment to amazing customer service.

We have been Distributor of the Year since 2016 under the Contract Flooring Journal

As one of the UK's largest distributors we stock and distribute products from Europe's leading flooring manufacturers and operating out of 14 branches UK-wide, and continuing to grow

Schedule: