Private Patient Finance Officer - Oxford, United Kingdom - Oxford University Hospitals NHS Foundation Trust

Oxford University Hospitals NHS Foundation Trust
Oxford University Hospitals NHS Foundation Trust
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Oxford, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Would you like to join our Private Patient Finance Team in Oxford University Hospitals Private Healthcare?


If you enjoy a challenge, able to multi-task and are a highly motivated and proactive individual, then this post could be for you.


You will be required to maximise income for the Trust and responsible for invoicing, cash collection and reconciliation and reporting processes.

Depending on the priorities of the team the balance between these activities will flex.


Invoicing:


  • Produce complete and accurate invoices for nonNHS funded patients (mainly private patients). In doing so, ensure that all necessary support is in place to ensure cash recovery is smooth including patient undertaking to pay forms, insurer authorisations, and accurate patient and treatment details.
  • Be conversant with insurance company contractual stipulations regarding preauthorisation of treatment, continuation of cover and price agreements and ensure invoicing is consistent with contracts.
  • Investigate and resolve billing errors, including identifying the cause, escalating any issues as appropriate.
  • Advise private patients and secretaries of appropriate costs as requested and collect advance deposits payments in accordance with Trust Private Patient Policy and Financial Instructions.
  • Assist with the resolution of queries relating to accounts and contribute to credit control procedures.

Cash collection:


  • Liaise with patients, insurers and other stakeholders, both verbally and in writing, to investigate queries on unpaid invoices, resolve issues and secure payment using effective communication, negotiation and influencing skills.
  • Liaise with debt collection agencies as required.
  • Communicate statutory financial regulations and NHS rules in a simplified form to nonfinance people.
  • Discuss complicated financial matters concerning invoices and payments.


At Oxford University Hospitals NHS Foundation Trust you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes etc.

We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community.


The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.
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