Customer Service Professionals - Leatherhead, United Kingdom - Lloyd Recruitment Services Ltd

Description

With the variety of roles we have, you will use your natural communication abilities to provide a retention and / or Account Manager service to customers / clients, being the voice of the company.

• These positions offer a salary of £25k £27k, plus attractive benefits.
• Being onsite one day a week, although you can be in the office more if you would like to
• Benefits package
• Interviews are taking place immediately

• Using your communication skills, you will ask probing questions to ensure you full understand the customers ideals
• Responding to incoming calls, you will provide advice on current agreements and products
• Providing support on general enquiries
• Advising of current deals / availability

• Providing a "one stop shop" for a specific set of clients
• Provide advice and support on a variety of queries (including account set up, online portals, payments, account queries)
• Through communication, build a rapport as an extension of the sales team and business
• Make outbound calls to specific clients to maintain regular contact (existing business)

These positions offer a great opportunity for those that are experienced working in a high telephone role, but would like to evolve their knowledge and experience further.