Head of European Road Ftl/ltl - Bradford, United Kingdom - Corrigan Bentley Recruitment ltd
Description
Purpose of Role:
Develop, innovate and drive the FTL and LTL business in the UK & IE Cluster and becoming a leading Cluster through the use of digital platforms to deliver efficiencies and excel in customer service
- Promote and develop innovative digital platforms including D4S (Drive4Schenker) to drive efficiency and develop a leading European market platform
- Implement defined digital platforms (e.g. D4S) including user interfaces, matching algorithms, and fleet steering within the branches
- Manage Direct Freight Budget and financial result (EBIT) in UK & IE and develop topline growth, CM1 and EBIT.
- Develop skills within and assist key branch level usage of digital platforms (e.g. D4S)
- Collect and report customer and carrier feedback on the customer experience for platform development to the RHO Direct Freight function
- Identify effects and improve transaction efficiency through digital platforms (e.g. D4S)
- Manage contract and spot freight using authorised digital Schenker platforms with intelligent matching, carrier rating, price building and bidding
- Combine loads to realise consolidation effects
- Seek and promote collaboration within the Schenker network
- Manage full life cycle of a Direct Freight transport order
- Order acceptance, event management, POD upload and payment processes
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