Facilities Manager - Wembley Park, United Kingdom - Property Personnel
Description
This highly innovative mixed-use property developer is looking to recruit a Senior Maintenance Operative to join the Facilities Management Department within their Build to Rent / PRS division at their site in Wembley.
Working for one of the UK's largestand fastest-growing companies, this award-winning business has significant growth plans offering you excellent opportunities to progress
You will be responsible for overseeing a team of maintenance operatives and decorators to ensure apartment readiness in advance of new move-ins and after move-outs.
The role will involve investigating and rectifying maintenance cases when raised, liaising directly with residents, and delivering exceptional customer service levels at all times.
You will be managing schedules / rotas, overseeing stock checks and orderingof equipment / materials, providing day to day support on issues arising and acting as a point of contact / escalation for residents and internal stakeholders within the company.
When required, you will also be undertaking works / repairs yourself by drawingon your previous working experience.Qualifications, experience & skills:
- Relevant experience at a similar level is required
- Strong interpersonal skills are essential as this is a customer facing role; must be well presented
- IT literate with experience of using CRM / CAFM systems to monitor, track and update reported issues is essential
- Wellorganised and must have strong administration skills
- A positive mindset and adaptable / receptive to change in a rapidly expanding business
- A team player overall, but can work independently for large amounts of time
- Flexibility is required. You may be required to attend site in the event of emergencies outside of normal working hours to attend to maintenance matters. (There will be a minimum callout fee of 2 hours, paid at the hourly rate in these instances).
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