Help Desk Administrator/call Handler - Woking, United Kingdom - Parker Jones Group

Parker Jones Group
Parker Jones Group
Verified Company
Woking, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Role:
Help Desk Administrator/Call Handler

Location:
Woking

Pay:
£13.50 per hour

Summary:


Your key responsibilities will be but not limited to:

  • Record accurate information from operatives, subcontractors and clients, ensuring all systems are kept updated with required information.
  • Make phone calls to our clients and tenants to proactively book in work.

Knowledge Required:


  • Basic knowledge of building maintenance trades and the tasks/activities that can be undertaken be each trade group.
  • Good geographical understanding of the Woking area including main highways, the best routes, and travel times between different locations.

Qualifications Required:


  • GCSE or Equivalent in Qualification in Maths and English.

Experience Required:


  • Vast experience of MS Office including Word and Excel with accurate typing skills
  • Experience of working in a Repairs and Maintenance call centre or any other call centre environment (Desribale).
  • Basic knowledge of building maintenance trades and the tasks/activities that can be undertaken by each trade group.
INDNOV23


Job Type:
Temporary

Contract length: 6 months


Salary:
From £13.50 per hour

Expected hours: 40 per week


Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Woking: reliably commute or plan to relocate before starting work (required)

Work Location:
In person


Reference ID:
INDNOV23
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