Customer Service Adviser - Drayton, United Kingdom - Search Consultancy
Description
£12.72 per hourLooking for a new customer service opportunity but don't want to work weekends? Then we have a role for you
This is an ongoing temporary position with favourable working hours of Monday to Friday 9-5:30pm. This role will be hybrid working after training so you must be able to attend the office in Portsmouth (PO6)
Key Responsibilities for this role:
- Knowledge Management keeping up to date with processes, rules and products
- Identify, handle and resolve customer complaints
Key Skills Required:
- Experience of working in a call centre environment
- Behaviours and approach to listen for and understand a customer's request, identifying what is required to deliver to that need
- Strong attention to attention
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