Junior Processing Administrator - Birmingham, United Kingdom - Johnson Controls
Description
Job Details
What you will do
Sitting within the finance quality and order processing team, you are responsible for completing all approved credit requests and re-bills accurately.
The position requires someone who has great attention to detail, aiming to complete daily tasks to improve overall customer satisfaction.
This opportunity will be a great starting point for someone who would like to learn and develop their career within a global company.
How you will do it
- Involved in the daytoday accurate and effective processing of customer credits and invoicing
- Review completeness of information provided by Customer Accounts and Disputes
- By developing best practice to the credit and reinvoicing process so that queries, errors and omissions are minimised
- Interact with the Customer Account and Operational Teams
- Identify improvements to processes and assist in customer dispute resolution to create solutions to upstream failures
- Cancel any terminated signalling record and ensure any suppliers are updated
- Review and maintain contract renewals
- Accurate updating of records
What we look for
- Positive approach and adaptability
- To be able to make appropriate decisions in a fastpaced environment
- Excellent excel knowledge, pivot tables and vlookups are an essential part of this role
- Selfmotivated, enthusiastic with the ability to bring a sense of urgency to situations and to demonstrate an active approach
- Ability to work in effective teams and work under pressure within deadlines
- Learning/
Change Agility:
eagerness to continuously review delivery of services to ensure delivery is always optimum.
- A positive person, who looks for opportunity to achieve and develop themselves.
Who we are
At Johnson Controls, we're shaping the future to create a world that's safe, comfortable, and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works, and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries.
Tomorrow needs your talent. Tomorrow needs you. So let's talk today.
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