Patient Scheduling Officer - Westcliff-on-Sea, United Kingdom - Mid and South Essex NHS Foundation Trust

Mid and South Essex NHS Foundation Trust
Mid and South Essex NHS Foundation Trust
Verified Company
Westcliff-on-Sea, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

An exciting opportunity has arisen for an enthusiastic and dedicated multi-tasked patient access officer to join our Patient Scheduling Team based at Southend Hospital, Southend.


You will provide a robust admin support to the Patient Scheduling Team that cover, General Surgery, Upper GI, Lower GI, Breast, ENT, MaxFax and Urology.

The post holder must have the ability to be flexible and adaptable for the changing needs of the service.

Previous experience of working in a fast paced 'In patient/Patient access' waiting list environment would be advantageous. However, full training will be provided.

Excellent organisational skills, a confident telephone manner, good IT skills, and understanding of Service Change/development with previous experience of working in the NHS or within healthcare.

To provide a comprehensive professional and efficient patient monitoring and waiting list service within prescribed timescales


To monitor patients admitted pathway from referral to treatment for all specialties in accordance with the Trust's Patient Access Policy and the NHS Constitution.

These include RTT 18 weeks target and 31 / 62 day cancer targets.

To ensure efficient use of theatres

Ensure all patients details are entered and updated accurately on to the Medway system and Sapphire

Responsible for effective communication with Consultants' and clinical teams, patients, relatives, General Practitioners


Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population of 1.2 million people.

Our newly formed Trust, comprising acute hospital sites at Broomfield in Chelmsford, Basildon and Southend, is determined to provide the best health services for its local population.

We are a well-led, high-performing and innovative organisation working in the best interests of the people we serve.


With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.


Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

Patients will experience improved care as well as fewer delays and cancellations. We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation.


We aim to make the most of our skills and experiences so we can become the best we can be.

As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

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